Privacy & Data Protection
Welcome to the Privacy Policy for Casobet. This page explains how we collect, use and protect personal and technical information when you use our services. We take your privacy seriously and set out below the main types of data we handle, how we use them and the choices available to you.
Types of data we collect
Personal data
When you register an account we collect information that identifies you, such as your name, date of birth, contact details, address and identity documents where required for verification. We also store account credentials and communication preferences.
Technical data
We collect device and connection information including IP address, browser type, operating system, device identifiers and location data that is reasonably required to operate the service securely and deliver a tailored experience.
Transactional data
We record deposits, wagers, withdrawals, bonus activity and other account transactions. Payment card or e-wallet details are processed by our payment partners and may be stored temporarily for reconciliation in line with applicable rules.
How we use your information
We use data to provide and maintain your account, process payments, prevent fraud, comply with legal and regulatory obligations and improve our services. Data is also used to respond to enquiries, investigate suspicious activity and send service-related messages. Where you opt in, we may use your contact details to send marketing communications, which you can stop at any time.
Data protection practices
We protect your information using administrative, technical and physical safeguards such as secure servers, access controls and encryption where appropriate. Access to personal data is limited to staff and third-party providers who need it to perform their duties. We regularly review our security measures and update them as needed.
Cookies and tracking technologies
We use cookies and similar technologies for session management, analytics and to personalise content. Third-party providers may also place cookies to support analytics and advertising. You can manage cookie preferences through your browser settings or via the cookie tool on our site.
Your rights
You have rights to access the personal data we hold about you, request correction, object to processing, request deletion or portability where applicable, and withdraw consent for marketing. These rights are subject to any legal or regulatory obligations we must meet.
Access, correction and deletion of data
To exercise your rights, contact our data team at [email protected]. We will respond to valid requests and will explain any information we cannot delete due to legal or regulatory requirements.
Information sharing and third parties
We may share data with third-party service providers such as payment processors, identity verification companies, analytics providers and game suppliers. We may also disclose information where required by law, to prevent fraud or to protect our legitimate interests. All partners are required to handle data in accordance with privacy and security standards.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on our site and, where appropriate, notified to registered users. This policy applies to services offered under Casobet and Caso Bet branding.