Terms and Conditions

These Terms and Conditions set out the rules that apply to your use of the Casobet services. They explain the relationship between us and our users, covering account management, eligibility, acceptable use, promotions, payments and how we handle disputes. By accessing or using our platform you agree to comply with these terms and any specific rules linked to particular promotions or services.

Account responsibilities

We require each user to maintain accurate account information and to keep login details confidential. You are responsible for all activity that occurs under your account. If you suspect unauthorised access you must notify us immediately. We may suspend or close accounts where there is evidence of fraud, multiple-accounting, bonus abuse or other breaches of these terms. Account limits, temporary holds and closures may be applied as part of our risk and compliance procedures.

Eligibility requirements

Access to our services is restricted to persons who meet legal gambling age in their jurisdiction and who are permitted to use online gambling services. We may refuse registration or close accounts for residents of restricted countries, or where local law prohibits participation. We require identity verification before allowing withdrawals or where otherwise necessary to comply with legal obligations.

Acceptable platform use

Users must not use the platform for unlawful activity, money laundering, or any action intended to manipulate games or promotional offers. Automated play using bots or unauthorised third-party software is prohibited. You must not attempt to tamper with site integrity, interfere with other users, or post abusive or defamatory content in any public or private messaging features.

General bonus and promotion rules

Promotions and welcome offers are subject to specific terms which apply in addition to these general rules. Wagering requirements, maximum bet limits and game weighting may apply and will be disclosed with each promotion. We reserve the right to refuse, suspend or reclaim bonus funds where we reasonably suspect abuse or breach of promotion terms. Promotional offers may be withdrawn or amended at our discretion.

Deposits and withdrawals

Payments must be made from sources in your name. We accept a range of payment methods and set minimum and maximum amounts that may vary by method. Deposits are processed immediately unless otherwise stated; withdrawals are subject to verification and standard processing times.

Verification and withdrawal checks

Before we process withdrawals we may request documentation to verify identity, address and payment source. We may apply reasonable withdrawal limits and hold payments while checks are completed. We will not process withdrawals until verification is satisfactory.

Dispute resolution

If you have a complaint you should contact our support team in the first instance. We aim to resolve issues promptly and fairly. Where a complaint remains unresolved you may have recourse to an independent dispute resolution service as set out in applicable local rules. We will cooperate with any lawful investigation by authorities.

Updates to terms and conditions

We may update these terms from time to time. Significant changes will be communicated by notice on the platform or by other reasonable means. Continued use of the platform after changes are posted constitutes acceptance of the revised terms. For clarity, services marketed under the alternative display name Caso Bet are governed by the same terms.